Delivery Policy

Effective Date: March 11, 2025

1. Order Processing Time

  • All orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • If we experience a high volume of orders, processing may be delayed. We will notify you via email if this occurs.

2. Shipping & Delivery Times

Estimated delivery times depend on your location and the shipping method selected at checkout:

  • Standard Shipping (U.S.): 5-10 business days
  • Express Shipping (U.S.): 2-5 business days
  • International Shipping: 7-20 business days (varies by destination)

Note: Delivery times are estimates and may be affected by customs clearance, holidays, and unforeseen delays.

3. Shipping Rates & Costs

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • We may offer free shipping promotions for eligible orders—check our website for current offers.

4. International Shipping

  • We ship to many countries worldwide. However, some regions may have restrictions due to customs regulations.
  • Customers are responsible for any import duties, taxes, and customs fees required by their country.
  • If your order is returned due to customs refusal, shipping fees are non-refundable.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order using the provided tracking link.
  • If you do not receive a tracking number within 3 business days, please contact us at contact@huntoptopis.xyz.

6. Failed Delivery & Lost Packages

  • If your order is marked as delivered but you haven’t received it, please check with neighbors or your local postal service.
  • If your package is lost in transit, contact us, and we will assist you in filing a claim with the carrier.
  • HUNTOPTOPIS is not responsible for stolen or misplaced packages after delivery.

7. Damaged or Incorrect Items

  • If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
  • Provide clear photos of the product and packaging so we can process a replacement or refund.

8. Order Changes & Cancellations

  • Orders can be modified or canceled within 24 hours after placement.
  • Once an order is processed for shipment, it cannot be canceled.

9. Contact Us

For any questions regarding shipping and delivery, please contact us:

📍 Address: 4249 Smith Road, Atlanta, Georgia, United States
📞 Phone: 770-970-8798
📧 Email: contact@huntoptopis.xyz
🌐 Website: https://huntoptopis.xyz/